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150 Hawthorne # B Monterey, CA 93940      (831)-373-3982    E-MAIL:



Work in computer technology involving creative application or innovation of 'state of the art' systems, apparatus, and ideologies.  Achievement in hardworking, task-oriented, collaborative technical service and good humor.


Work Experience


Systems Administrator, RE/MAX Monterey Peninsula                                              April 2003 - Present          

     Administration of all PCs, laptops, workstations and peripherals on the LAN at both office locations.  

      Procurement, installation, and maintenance of all software applications on the network workstations.

      Help desk, equipment repairs, training, technical support and service for all staff and their clients.

      Digital photography, web site design and management: Manager for all technical apparatus and services.

Software Quality Assurance Engineer, Greentree Systems, Inc.                  August 2001-April 2002

      Install, configure, secure lab hardware/software. PC's, MSDN, NT/SQL data, networking, backup systems.

         Maintain the baseline OS platform images for all supported client and multi-server test environments.

      Provide for the development team's test configuration requirements with limited resources and time. 

      Document test outlines and strategy.  Verify, log, assign, and report bugs to Development team, archives.

Software Quality Assurance Technician,, a Kodak Company                May1999-October2000

      Testing, logging, regression, and documentation of high traffic, java based, photography e-commerce site.

      Weekly code push with extensive test scenarios and checklists. Monitoring of other co-brand partner sites.

      Management of bug databases: TeamTrack and TestTrack software.  Use of Linkbot, WinRunner, Silk.

      Regular meetings with management, programmers and developers, and customer service support teams.

Software Quality Assurance Engineer, ShareWave                                             June 1998 - May 1999

        Planning and documentation of a thorough software test strategy for Philips' AMBI Shell.

        Regular revision of test plans procedures to cover new features and critical development focus.

        Accurate logging and retesting of reproducible defects as maintained in Team Track database.

        Follow through on all issues, working closely with the development team to find solutions.

PC Support Engineer, Technosplat / Castellani Consulting                                      June 1996 - May 1998

        PC and Mac system construction, upgrades, repair, diagnosis, installation, trouble shooting.

        Integration of PC and Mac desktops, LAN, Multimedia, ISDN, TCP/IP, Print Server, E-mail.

        Software custom installation and support, Win NT, Win95, MS Office 97, Lotus, etc.

        Strong customer satisfaction skills. Client development, training and product support.

Manager, Audio-visual Services, Monterey Institute of International Studies       May 1990 - March 1996

        Manage campus equipment and meeting facilities, coordinate classroom presentation technology.

        Implement wireless 12-lang interpretation labs, Mac Labs, satellite, TV, and auditorium systems.

        Budget all department expenditures, negotiated all acquisitions, and hired, trained, supervised staff.

        Administered AV Services, equipment, labs, and staff, on budget. 300% / 3yr. rise in serviced requests.

Ticket Manager - Production Manager, Carmel Bach Festival                                 Dec. 1983 - August 1989

        Manage all subscription ticket sales, accounting, operations, and staffing, training, contingency.

        Hire and manage stage crew for opera, recitals, Chorale, Orchestra, rehearsals, and performances.

        Board members, donors, divas; service for most every patron and participant of the festival.

        Coordinate details for special events, staging, sets, lights, catering, staffing, VIP services.



        University of California, Santa Cruz - 1989 BA Theater Arts: Film/Video emphasis.

        UCLA Theater Arts/Communications - sophomore transfer



        25 years work in well over 150 theater, concert, film, & dance productions

        Licensed concert audio taper, Grateful Dead Productions, San Rafael, CA

        Carmel Bach Festival - 10 years Participant Certification of Appreciation